Err Msg: At Least One Service or Driver Failed During System Startup... (199352)



The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0

This article was previously published under Q199352
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you start your computer, you may receive the following error message:
At least one service or driver failed during system startup. Use Event
Viewer to examine the event log for details.

CAUSE

This behavior can occur if the NetBios data value is missing from the registry.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.


To resolve this behavior, use Registry Editor to add the NetBios data value to the DependOnService multi-string value in the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Messenger

The DependOnService multi-string value should include the LanmanWorkstation and NetBios data values.

NOTE: The DependOnService multi-string value is displayed as a hexadecimal number when you use Regedit.exe, and as a REG_MULTI_SZ value when you use Regedt32.exe. Therefore, you should use Regedt32.exe to add the NetBios data value.

MORE INFORMATION

When you check the Services tool in Control Panel, you may find that the Messenger service is started and networking is functional. However, Event Viewer may display the following error message:
Event ID 7022 Source: Service Control Manager
Description: The Messenger Service hung on startup

Modification Type:MajorLast Reviewed:6/11/2002
Keywords:kberrmsg kbprb KB199352