XCLN: Unable to Add Components to Outlook 98 Installation (198542)
The information in this article applies to:
- Microsoft Outlook 98 Deployment Kit
- Microsoft Exchange Server 5.5
This article was previously published under Q198542 SYMPTOMS
When you attempt to add components to Outlook 98, you receive the following
error message on the Outlook 98 Component Install page:
An unknown error occurred during installation.
CAUSE
If you are using a version of Outlook 98 that has been installed using the
Outlook Deployment Wizard (ODK), installed components and options are set
by the administrator. These options cannot be changed by the user, and
using Add Components will fail.
WORKAROUND
In order to add components, the administrator needs to create a new build
of Outlook 98 using the ODK that contains the new components. This new
version can then be deployed to the users.
MORE INFORMATION
| Modification Type: | Minor | Last Reviewed: | 4/21/2005 |
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| Keywords: | kbprb KB198542 |
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