XADM: Cannot Filter Junk E-mail on Blank "From" Field (197405)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

This article was previously published under Q197405

SYMPTOMS

When you receive junk e-mail with a blank From field and attempt to setup an inbox rule to filter it out, you will not be able to filter on a blank From field.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

WORKAROUND

Try to filter on other fields like the Subject field, for example.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbbug kbfix KB197405