LPD Job May Cause TCPSVCS to Hang (197253)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q197253 SYMPTOMS
After you sent a print job by using LPR to the TCP/IP Print Server, the
TCP/IP Print server stops responding (hangs) and causes over 90 percent CPU
usage in TCPSVCS.
CAUSE
This behavior occurs when the print job contains a value of 0x1B (ESC) in any of the following conditions:
- At offset 0xFFF (4095).
- As the very last character in a file.
- As the only character in a file.
TCPSVCS has a routine to detect PCL or PostScript jobs, which goes into an infinite loop under these conditions.
RESOLUTIONWindows NT 4.0
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the
latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
Terminal Server EditionTo resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0.
This problem was first corrected in Windows NT 4.0 Service Pack 5 and Windows NT Server 4.0, Terminal Server Edition Service Pack 5.
Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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Keywords: | kbHotfixServer kbQFE kbbug kbfix kbQFE KB197253 |
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