Encarta Encyclopedia 99: Video Clips Are Not Played Smoothly (197041)


The information in this article applies to:

  • Microsoft Encarta Encyclopedia 99
  • Microsoft Encarta Reference Suite 99
  • Microsoft Encarta Encyclopedia 99 Concise Edition
  • Microsoft Encarta Encyclopedia Deluxe 99
This article was previously published under Q197041

SYMPTOMS

When you play a video clip in Microsoft Encarta Encyclopedia 99, video playback may be choppy or start and stop at random intervals.

CAUSE

This behavior can occur if either of the following conditions are true:

  • The clock speed of the microprocessor installed in your computer is 333 MHz or faster and you are using an Intel Indeo video codec earlier than version 5.06.
  • You installed DirectX 6.0 and are using the Intel Indeo video codec version 5.06.

RESOLUTION

To resolve this issue, download and install the latest Intel Indeo video codec from the following Intel Web site:

http://developer.intel.com/ial/indeo/video/driver.htm

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Modification Type:MinorLast Reviewed:11/30/2004
Keywords:kb3rdparty kbdisplay kbprb KB197041
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