XCON: MTA Queue Length in Performance Monitor Can Show More Messages than in Queue (196669)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q196669

SYMPTOMS

The Microsoft Exchange Server Message Transfer Agent (MTA) queue displayed in the Exchange Server Administrator program does not agree with the queue length displayed in Performance Monitor queue length for a specific connection instance.

CAUSE

The MTA is failing to update the Performance Monitor queue length for a MSExchangeMTA Connections Instance when you delete an object in the Exchange Server Administrator program MTA queue.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later: 
Component: Message Transfer Agent (MTA)

   File Name      Version
   -------------------------
   Dbserver.sch   5.5.2500.0
   Dcprods.cat    5.5.2500.0
   Ems_rid.dll    5.5.2500.0
   Emsmta.exe     5.5.2500.0
   Info4log.cfg   5.5.2500.0
   Infodlog.cfg   5.5.2500.0
   Infollog.cfg   5.5.2500.0
   Infotlog.cfg   5.5.2500.0
   Mtacheck.exe   5.5.2500.0
   Mtamsg.dll     5.5.2500.0
   P2.xv2         5.5.2500.0
   X400om.dll     5.5.2500.0
   X400omv1.dll   5.5.2500.0

WORKAROUND

The queue length can be reset to the correct number by restarting the MTA.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:EXC55SP3Fix kbbug kbfix kbQFE KB196669
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