SNARAS Ports Become Unavailable after Network Outage (196077)
The information in this article applies to:
- Microsoft SNA Server 3.0
- Microsoft SNA Server 3.0 SP1
- Microsoft SNA Server 3.0 SP2
- Microsoft SNA Server 3.0 SP3
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 SP1
This article was previously published under Q196077 SYMPTOMS
If an attempt to make an SNARAS connection to a remote server occurs while
the SNA network is down (for example, a temporary outage), the remote
access server (RAS) port used for the unsuccessful connection becomes
unavailable for further use. If this pattern is repeated, eventually all
SNA RAS ports become unavailable, and RAS will report error 633, "Port
Unavailable."
CAUSE
SNARAS is not freeing up the RAS port after the unsuccessful dial-in
attempt.
RESOLUTIONSNA Server 3.0To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack
SNA Server 4.0
This problem was corrected in the latest SNA Server version 4.0 U.S.
Service Pack.
For information on obtaining this Service Pack, query on the following word
in the
Microsoft Knowledge Base (without the spaces):
S E R V P A C K
WORKAROUND
To free up the unavailable RAS ports, stop and restart the remote access
server service.
STATUS
Microsoft has confirmed this to be a problem in SNA Server versions 3.0,
3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, and 4.0 SP1.
This problem was first corrected in SNA Server 3.0 Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 4/21/2005 |
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| Keywords: | kbbug kbnofix KB196077 |
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