OL98: (IMO) How to Mail Merge to Outlook Fax Recipients (195881)
The information in this article applies to:
This article was previously published under Q195881 NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only". For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base: 257824 OL2000: Differences Between Outlook and Outlook Express SYMPTOMS
When attempting to perform a mail merge from Microsoft Word 97, using
Microsoft Outlook 98 Contacts, you do not have an option for merging to
Electronic Fax.
CAUSE
Microsoft Word does not recognize the Symantec WinFax Starter Edition (WSE)
installed with Outlook IMO option.
RESOLUTION
To fax recipients when using Outlook Contacts as a data source in a Word
mail merge, you must do the following:
- Set WSE to the default mail account in Outlook.
- Export the contact records from Outlook to Microsoft Excel.
- Modify the fax numbers in Microsoft Excel.
- Use the modified Microsoft Excel file as the data source for the
mail merge in Word.
- Reset the default mail account in Outlook.
REFERENCES
For more information about manually adding the country code to contact fax
numbers, please see the following article in the Microsoft Knowledge Base:
188323
OL98: (IMO) Fax Number Verification Displays for Every Fax
For more information about programmatically adding the country code to
contact fax numbers, please see the following article in the Microsoft
Knowledge Base:
193981
OL98: How to Programmatically Add '+1' to Contact
Fax Numbers
For more information about mail merging contact fax numbers from Word,
please see the following article in the Microsoft Knowledge Base:
187978
OL98: (IMO) Can't Fax After Mail Merge from Microsoft Word
Modification Type: | Major | Last Reviewed: | 11/21/2000 |
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Keywords: | kbhowto kbinterop kbprb KB195881 |
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