E-mail does not leave the Outbox in Outlook 2000 (195778)
The information in this article applies to:
This article was previously published under Q195778 For a Microsoft Outlook 98 version of this article,
see
185307.
NOTE: These procedures only apply if you have installed Outlook with
the Corporate Workgroup/Other (CW) option. This option allows you to use
Messaging Application Programming Interface (MAPI) services. To determine your
installation type, on the Help Menu click About Microsoft Outlook. In About
Microsoft Outlook you should see "Corporate" if you have the Corporate
Workgroup installation. SYMPTOMS When you send e-mail in Microsoft Outlook 2000 with the
Internet Mail service, the sent message may not leave your Outbox, although you
are able to connect and download e-mail. CAUSE You have multiple Internet Service accounts in the same
profile, and you have chosen to send mail on an account that is not the default
outgoing service.
While Outlook supports multiple Internet services
for e-mail, you can only specify one as the default delivery account.
RESOLUTION Send e-mail using the default e-mail delivery account.
-or-
Change the account you wish to use as your default
e-mail delivery account. REFERENCES
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
195922
How to troubleshoot mail stuck in the Outbox in Outlook 2000
Modification Type: | Minor | Last Reviewed: | 12/10/2004 |
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Keywords: | kbsendmail kbemail kbprb KB195778 |
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