OL2000: (IMO) Fax Number Verification Displays for Every Fax (195678)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q195678


NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

Each time you send a fax using Symantec Fax Starter Edition in Microsoft Outlook 2000, you are asked to verify the fax number before proceeding. If the number is long distance, you must type a "1" before you click Send.

RESOLUTION

If you place calls within the United States, manually type +1 at the beginning of the fax number in each of your existing Contacts.

To have the +1 automatically added to all future contacts you create, follow these steps:

  1. In the Folder List, click the Contacts folder.
  2. On the Actions menu, point to Call Contact and click New Call. NOTE: If Call Contact is not visible, hover your pointer over the chevrons at the bottom of the menu and then click Call Contact when it appears.
  3. Click Dialing Options.
  4. Click to select "Automatically add country code to local phone numbers." Click OK and Close to close all dialog boxes.
If your phone system requires that you dial a number for an outside line, click Dialing Properties. Type the access number in "To access an outside line, first dial X for local, X for long distance," where X represents the number required for an outside line. Even if you normally dial 1 for your long distance calls, type the same number. For example, if you normally dial 9 for an outside line, and 1 for a long distance call, type 9 in both boxes. Click OK to close Dialing Properties.

When you create a new Contact, or add a new telephone number to a Contact, Outlook automatically adds the +1 prefix.

The +1 at the beginning of the phone number also prevents the confirmation message from appearing.
Modification Type:MajorLast Reviewed:10/9/2003
Keywords:kbprb KB195678
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