Works: Cannot Save Files with the Euro Symbol in the Filename (195403)


The information in this article applies to:

  • Microsoft Works for Windows 95, version 4.0
  • Microsoft Works for Windows 95, version 4.0 4.0a
  • Microsoft Works 2000
  • Microsoft Works Suite 2000
This article was previously published under Q195403

SYMPTOMS

When you attempt to save a Works for Windows file with a Euro currency symbol in the filename, you may receive the following error message:
Cannot access the document <filename>. The document may already be open or it may be a read-only document.
You may receive this error message even if you have downloaded and installed the Microsoft Windows 95 or Microsoft Windows NT 4.0 Euro Symbol update.

CAUSE

This behavior can occur if you have an outdated version of the Wksole32.dll file installed on your computer.

NOTE: This behavior does not occur in Microsoft Works versions 4.5 and 4.5a because these products install a later version of the Wksole32.dll file.

RESOLUTION

Microsoft has created a self-extracting file named Clip3.exe that contains an updated version of the Wksole32.dll file that corrects this problem. To download this file, click on the filename listed later in this section.

CAUTION: Do not download this file if you have Works versions 4.5 or 4.5a.

These versions of Works include a later version of Clip Gallery and installing this update may prevent you from using clipart until you remove and reinstall Works. To determine the version number of Works you are using, follow these steps:

  1. Start Works.
  2. Click the Works Tools tab, and then click any of the Works tools.
  3. On the Help menu, click About Microsoft Works.
The version number is displayed at the top of the About Microsoft Works dialog box.

MORE INFORMATION

The following file is available for download from the Microsoft Download Center:

Clip3.exe

Release Date: Nov-18-1996

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. For more information about using the Euro currency symbol in Works, see the following article in the Microsoft Knowledge Base:

195449 Works: Information About Using the Euro Currency Symbol

Modification Type:MajorLast Reviewed:11/15/2004
Keywords:kbdownload kberrmsg kbfile kbprb KB195403
©2004 Microsoft Corporation. All rights reserved.