XFOR: Internet Mail Service Unexpectedly Ends with a Dr. Watson Error (194896)
The information in this article applies to:
- Microsoft Exchange Server 5.0
This article was previously published under Q194896 SYMPTOMS
The Microsoft Exchange Server 5.0 Internet Mail Service may end
unexpectedly with a Dr. Watson error. With the proper Windows NT and
Exchange Server symbols installed, you should see a debug call stack like
the following:
027aeb78 004497c9 MSEXCIMC!CAdrList::hrSetProp+0xb8
027af540 0043d58c MSEXCIMC!HrCreateMapiNDR+0x769
027afe14 0040c7bc MSEXCIMC!HrSendMessageIn+0xdac
027aff70 0040cb7c MSEXCIMC!ProcessInboundItem+0xec
027aff84 0040c029 MSEXCIMC!ProcessInbound+0x3c
77f1cc7b 408b0000 MSEXCIMC!InboundWorkerThread+0x59
CAUSE
The Internet Mail Service overruns an array boundary when it is adding
properties to a non-delivery report (NDR) message.
RESOLUTION
A supported fix that corrects this problem is now available from
Microsoft, but has not been fully regression-tested and should be applied
only to systems experiencing this specific problem. If you are not
severely affected by this specific problem, Microsoft recommends that you
wait for the next Microsoft Exchange Server version 5.0 service pack that
contains this fix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product
Support Services phone numbers and information on support costs, please go
to the following address on the World Wide Web:
The English version of this fix should have the following file attributes
or later:
Component: Internet Mail Connector
File Name Version
--------------------------
Imcmsg.dll 5.0.1461.69
Msexcimc.exe 5.0.1461.69
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbfix kbQFE KB194896 |
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