Slow Shutdown When Pressing the Power Button on Your Computer (194877)



The information in this article applies to:

  • Microsoft Windows 98

This article was previously published under Q194877
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

SYMPTOMS

When you attempt to shut down your computer by pressing the computer's power button, your computer may not shut down immediately.

CAUSE

This behavior can occur if all of the following conditions exist:

  • Your computer has a sound card that uses Windows Driver Model (WDM) drivers.
  • You have configured the power button to shut down the computer in your computer's CMOS settings.

RESOLUTION

To work around this problem, shut down your computer by clicking Start, clicking Shut Down, clicking Shut Down, and then clicking OK.

STATUS

Microsoft has confirmed this to be a problem in Windows 98.

MORE INFORMATION

If this article does not describe your shutdown-related issue, please see the following Microsoft Web site to view more articles about shutting down Windows 98:

Modification Type:MajorLast Reviewed:8/28/2006
Keywords:kbenv kbHardware kbprb KB194877