PC DirSync: Import Hangs when Processing Srvtrans.glb (194819)
The information in this article applies to:
- Microsoft Mail for PC Networks 3.2
- Microsoft Mail for PC Networks 3.2a
- Microsoft Mail for PC Networks 3.5
This article was previously published under Q194819 SYMPTOMS
Import stops responding (hangs) when processing Srvtrans.glb on all
requestors. MS-DOS Import displays the following error message:
Memory allocation error. Cannot load command, system halted.
If you use the Import.exe program with Windows NT (using the bound
version), the following error message will be displayed instead:
An OS/2 program caused a protection violation. The program will be
Terminated.
If you are using the OS/2 version under OS/2, a Trap D error will occur.
CAUSE
Improperly formatted modify transactions caused memory to become corrupt
and return the above errors.
RESOLUTION
A supported fix that corrects this problem is now available from Microsoft,
but has not been fully regression tested and should be applied only to
systems experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information on support costs, please go to the following
address on the World Wide Web:
The English version of this fix should have the following file attributes
or later:
File Name Version
--------------------
Import.exe 3.5.30
This hotfix has been posted to the following Internet location as
Dirsy2k.exe:
STATUS
Microsoft has confirmed this to be a problem in Microsoft Mail for PC
Networks versions 3.2, 3.2a, and 3.5.
MORE INFORMATION
Import.exe was changed to ignore these improperly formatted transactions
and return "Transaction has no effect" to the screen and the Dirsync.log
file.
| Modification Type: | Major | Last Reviewed: | 6/28/2004 |
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| Keywords: | kbbug kbfix kbQFE KB194819 |
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