Audio and Video Unavailable in NetMeeting Through a Proxy Server (194797)
The information in this article applies to:
- Microsoft NetMeeting 2.1 for Windows 98
- Microsoft NetMeeting 3.01 for Windows 2000
- Microsoft NetMeeting 3.01 for Windows 95
- Microsoft NetMeeting 2.1 for Windows 95
- Microsoft NetMeeting 3.01 for Windows 98
This article was previously published under Q194797 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you participate in a NetMeeting conference, you may be unable to
receive audio and video from conference members.
CAUSE
This behavior can occur if you connect to the Internet through a proxy
server using Microsoft Proxy Server version 2.0, and you have Microsoft
Winsock version 2.0 installed on your computer.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this behavior, use Registry Editor to add the DisableWinsock2 DWORD value with a value data of 1 to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Audio\NacObject\ : If you disable Winsock version 2.0 functionality in NetMeeting and revert to Winsock version 1.1, Winsock 2.0 is still installed, however
NetMeeting does not use the Winsock 2.0 feature set.
This can also be used for NetMeeting 3.01. The path for the registry change is different, however. It is:
HKEY_LOCAL_MACHINE\software\microsoft\conferencing\rrcm
"DisableWinsock2" dword:1
| Modification Type: | Major | Last Reviewed: | 2/23/2004 |
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| Keywords: | kbnetwork kbprb kbsound kbui KB194797 |
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