PC Ext: Some *SPECIAL Messages Cause WinNT & OS/2 MMTAs to Fail (194600)
The information in this article applies to:
- Microsoft Mail for PC Networks 3.2
- Microsoft Mail for PC Networks 3.5
This article was previously published under Q194600 SYMPTOMS
The OS/2 multitasking message transfer agent (MMTA) stops responding
(hangs) with SYS 3175 memory allocation errors when the External program
processes *SPECIAL messages.
The Windows NT MMTA hangs with a General Protection Fault on Async.ovl. An
OS/2 program caused a protection violation.
At this point, the OS/2 and the Windows NT MMTA stops processing mail, and
continue to produce errors even after re-starting.
The MS-DOS version of the External program does not produce the error.
RESOLUTION
A supported fix that corrects this problem is now available from Microsoft,
but has not been fully regression-tested and should be applied only to
systems experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information on support costs, please go to the following
address on the World Wide Web:
The English version of this fix should have the following file attributes
or later:
File Name Version
----------------------
External.exe 3.5.24
This hotfix has been posted to the following Internet location as
Exty2k.exe:
STATUS
Microsoft has confirmed this to be a problem in Microsoft Mail for PC
Networks versions 3.2 and 3.5.
| Modification Type: | Major | Last Reviewed: | 6/30/2004 |
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| Keywords: | kbbug kbfix kbQFE KB194600 |
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