Puzzle Collection: Computer Hangs When You Remove Program (194371)

RESOLUTION

1. Press the reset button on your computer.
2. While your computer restarts, press down and hold the CTRL key until the Microsoft Windows 98 Startup menu appears.
   
   NOTE: If you are using Microsoft Windows 95, press the F8 key when you see the "Starting Windows 95" message.
3. Choose Safe Mode from the Startup menu, and then press ENTER.
4. Click Start, point to Settings, and then click Control Panel.
5. Double-click Add/Remove Programs.
6. Click Microsoft Entertainment Pack: The Puzzle Collection, and then click Add/Remove.
7. Follow the instructions on the screen to remove Microsoft Entertainment Pack: The Puzzle Collection.
8. Close Control Panel.
9. Click Start, point to Find, and then click Files or Folders.
10. In the Named box, type charmer.exe, and then click Find Now.
11. In the list of found files, right-click the Charmer.exe file, and then click Delete.
12. Repeat steps 10-11 to delete the following files:
    • Colc.exe
    • Fflush.exe
    • Fringer.exe
    • Jewelch.exe
    • Lineup.exe
    • Muddle.exe
    • Play.exe
    • Ratpoker.exe
    • Readme.doc
    • Sweekend.exe
    
    
    
13. Close the Find: Files Named Sweekend.exe window.
14. Right-click the En folder, if it exists, and then click Delete. If you are prompted to confirm the folder deletion, click Yes.