XCLN: Encrypted Mail Unreadable by Exchange Client (193111)
The information in this article applies to:
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
- Microsoft Exchange Windows NT client 4.0
- Microsoft Exchange Windows NT client 5.0
- Microsoft Outlook, Exchange Server Edition
- Microsoft Outlook 97 8.0
- Microsoft Outlook 97 8.01
- Microsoft Outlook 97 8.02
- Microsoft Outlook 97 8.03
- Microsoft Outlook 98
This article was previously published under Q193111 SYMPTOMS
When you are using an Exchange or Outlook client, and you receive an
encrypted message sent from an Outlook 98 client, the message may be
unreadable. Other messages received with Key Management Server encryption
are readable.
CAUSE
Outlook 98 supports S/MIME encryption; Exchange and Outlook client versions
earlier than Outlook 98 do not.
WORKAROUND
Messages sent from an Outlook 98 client to an Exchange or pre-98 Outlook
client should not be encrypted.
| Modification Type: | Minor | Last Reviewed: | 8/18/2005 |
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| Keywords: | kbprb KB193111 |
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