Error Messages When Trying to Save System Information File (192753)

If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

SYMPTOMS

When you attempt to save your system information using the Microsoft System Information tool, you may receive the following error messages:

Microsoft Visual C++ Runtime Library Runtime Error! Program: FILES\COMMON FILES\MICROSOFT SHARED\MSINFO\MSINFO32.EXE Abnormal program termination

Msinfo32 This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

If you click Details, you may see the following information:

Msinfo32 caused an invalid page fault in module MFC40.DLL at <address>.

CAUSE

This behavior can occur if there is not enough free space on the hard disk or partition to which you are attempting to save your system information.

RESOLUTION

To resolve this behavior, choose a location with more free space or increase the amount of free space on the hard disk or partition.