Winstone 97 Running on Console Freezes System (192234)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition
This article was previously published under Q192234
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

With Winstone 97 running on the console, Terminal Server stops responding and freezes the system. You may be able to press CTRL+ALT+DELETE to gain control of the system, but the test cannot proceed.

CAUSE

This problem is caused by a Winstone 97 application incompatibility under Terminal Server.

RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To resolve the problem, add the following compatibility flags to allow Winstone 97 to run under Terminal Server: 
  •    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
   \Terminal Server\Compatibility\Applications
   Add Value: mtrun
   Flags = REG_DWORD 0x408
  •    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
   \Terminal Server\Compatibility\Applications
   Add Value: adhelp
   Flags = REG_DWORD 0x408
  •    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
   \Terminal Server\Compatibility\Applications
   Add Value: wsbp97
   Flags = REG_DWORD 0x408
  •    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
   \Terminal Server\Compatibility\Applications
   Add Value: wshe97
   Flags = REG_DWORD 0x408
  •    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
   \Terminal Server\Compatibility\Applications
   Add Value: pm6
   Flags = REG_DWORD 0x408
  •    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
   \Terminal Server\Compatibility\Applications
   Add Value: zdbui
   Flags = REG_DWORD 0x40c
NOTE: The above registry keys are one path; they have been wrapped for readability.

STATUS

Microsoft has confirmed this to be a problem in Terminal Server Edition, version 4.0. We are researching this problem and will post additional information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MinorLast Reviewed:7/13/2004
Keywords:kbprb KB192234
©2004 Microsoft Corporation. All rights reserved.