DSS80: Hard Disk Activity Interferes with Digital Audio (191837)
The information in this article applies to:
- Microsoft Digital Sound System 80 1.0
This article was previously published under Q191837 SYMPTOMS
When you connect the Microsoft Digital Sound System 80 hardware to the
Universal Serial Bus (USB) port on your computer, audio may be choppy or
a single note may be played continuously when you play CD audio during
periods of sustained hard disk activity.
CAUSE
This behavior can occur if digital CD audio is enabled on the computer.
RESOLUTION
To work around this issue, quit all programs that access the hard disk
when you play CD audio.
To resolve this issue, disable digital CD audio for the CD-ROM drive. To
do this, follow these steps:
- Connect the Digital Sound System 80 hardware to your sound card.
NOTE: The Digital Sound System 80 hardware can be connected to both
the USB port and your sound card at the same time.
- Click Start, point to Settings, and then click Control Panel.
- Double-click Multimedia.
- Click the CD Music tab.
- Click to clear the "Enable digital CD audio for this CD-ROM device"
check box, and then click OK.
- Close Control Panel.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed in the applies to section of this article.
MORE INFORMATION
This problem occurs when the hard disk and CD-ROM drive use the same IDE
channel and compete for processor resources.
You may be able to reconfigure your computer so that the hard disk and
CD-ROM drive are not using the same IDE channel. For further assistance,
contact your computer manufacturer.
| Modification Type: | Major | Last Reviewed: | 7/25/2001 |
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| Keywords: | kbenv kbHardware kbprb kbsound KB191837 |
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