Memory Leak Due to Repeated Logon/Logoff May Lead to Profile Corruption (191830)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Workstation 4.0 SP3
- Microsoft Windows NT Server 4.0 SP3
- Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q191830 SYMPTOMS
Repeated logging on and logging off of a system without shutting down can
lead to memory loss. Performance Monitor displays Handle Count and Private
Bytes steadily increasing for the Winlogon.exe process. This may cause
problems starting applications and can also cause profile corruption (local
and roaming).
CAUSE
Memory allocated when logging on is not released when logging off.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix kbQFE KB191830 |
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