XADM: Access Violation Processing URL Larger Than 1,732 Bytes (190657)
The information in this article applies to:
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.5
This article was previously published under Q190657 SYMPTOMS
The Microsoft Exchange Server information store generates an application
exception, causing the service to stop.
CAUSE
The exception may occur when the information store is processing a
message being downloaded by a client that contains a URL that exceeds 1,732
bytes. The problem occurs when the information store is performing the
content encoding of the body part in the message that contains the URL. The
problem may be more evident in a POP3 client that downloads the entire
content when accessing messages. The problem may occur under Outlook if the
URL is being displayed in the preview pane or the message is read. The
message can be removed or copied in the Exchange client, which does not
require the entire message to be converted by the information store.
RESOLUTIONExchange Server version 5.5To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
WORKAROUND
To work around the problem, log on with the Exchange client and remove the
message.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0 and 5.5.
Exchange Server version 5.0
A supported fix is now available, but has not been fully regression-tested
and should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft
recommends that you wait for the next service pack that contains this fix.
Contact Microsoft Technical Support for more information.
Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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Keywords: | kbHotfixServer kbQFE kbbug kbfix kbQFE KB190657 |
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