Corrupted SAM Hangs Windows NT Server (190449)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q190449 SYMPTOMS
Occasionally, the security accounts manager (SAM) database may become
corrupted. If this happens, the Netlogon service may fail to start and
access to the server from both the network and the console is prohibited.
The following error message may be displayed:
Unable to log you on because the Netlogon service is not running.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Modification Type: | Major | Last Reviewed: | 6/24/2004 |
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Keywords: | kbbug kbfix KB190449 |
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