Err msg: Current password is about to expire in 0 days (190433)


The information in this article applies to:

  • Microsoft Outlook Web Access 5.5 SP 1
  • Microsoft Exchange Server 5.5
This article was previously published under Q190433

SYMPTOMS

When you log on to an Exchange Server 5.5 Service Pack 1 computer using the Outlook Web Access client, you may receive the following error message:
Your current password is about to expire in 0 days.

CAUSE

There are three possible causes for this error message:
  • If your Windows NT account password on the domain controller has expired, you are prompted with this message.
  • If your account is located in the local account database of a member server, and not on a domain controller, you are prompted with this message each time you log on, unless you disable the Change Password option on the member server.

    You may have an account on the local database in addition to the Windows NT account on the primary domain controller that allows access to the Exchange mailbox. Using those credentials would cause this error to occur.
  • The pwdLastSet property on the enabled Windows user account does not match the pwdLastSet property on the disabled Windows user account in the Exchange resource forest.

WORKAROUND

The following workarounds prevent this error from occurring:
  • If your Windows NT account password has expired:
    1. Log on to the Outlook Web Access client, and click OK when prompted with this error message.
    2. Click the Options icon in the Outlook bar.
    3. Click Change Password.
    4. From the Internet Service Manager dialog box, enter the appropriate information in the Account Name, Old Password, New Password, and Confirm New Password fields.
    5. Click OK to confirm your choices.
  • If your account is located in a local account database of a member server, you must disable the Change Password option on the Windows NT member server by editing the Constant.inc file located in the Exchsrvr\WebData\USA folder. Follow these steps to disable this option:
    1. Using Notepad, open Constant.inc.
    2. Under Administrative Settings, locate the following line:
      fEnablePasswordMenu = true
    3. Change this entry to read:
      fEnablePasswordMenu = false
    4. On the File menu, click Save.
    5. On the File menu, click Exit.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

262902 "Your current password is about to expire in 0 days" error in OWA

Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbprb KB190433
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