OL97: Contacts Phone Number Appears Improperly Formatted (189905)



The information in this article applies to:

  • Microsoft Outlook 97

This article was previously published under Q189905

SYMPTOMS

When creating seven-digit phone number entries in a Microsoft Outlook Contact form, you notice that the area code is not automatically added on some entries.

CAUSE

You have inadvertently entered a seven-digit phone number which begins with the number 1.

RESOLUTION

Check the seven-digit phone number and reenter it without the 1.

MORE INFORMATION

By agreement among telephony providers, the number 1 is reserved to signify long distance or other special access. This convention is observed internationally.

Modification Type:MajorLast Reviewed:10/26/2000
Keywords:kbprb KB189905