WD2000: Page Borders May Be Displayed or Printed Incorrectly (189889)
The information in this article applies to:
This article was previously published under Q189889 For a Microsoft Word 2002 version of this article, see 291335.
SYMPTOMS
When you print or view a document in print preview, page borders in your
document may not print, may not be shown, or you may receive the following
error message:
One or more margins are set outside the printable area of the page.
Choose the Fix button to increase the appropriate margins.
CAUSE
The default page border is only 24 points (about 5/16 inch) from the edge
of the page, regardless of the actual nonprintable region for your printer.
Even though your document margins may fit in the printable region of the
page, the page border may still be in the nonprintable region defined by
your printer driver.
This problem affects HP DeskJet printers more than others. The bottom
nonprintable region of the HP DeskJet printers is 0.67 inches or larger. The
specific setting depends on the DeskJet series printer driver.
WORKAROUND
To work around this problem, use one of the following methods to change the
page border margins.
Method 1: Change the Default "Measure From Edge of Paper" Setting
To change the Default "Measure From Edge of Paper" setting, follow these steps:
- On the Format menu, click Borders and Shading.
- Click the Page Border tab, and then click Options.
- In the Borders and Shading Options dialog box, change the Bottom setting to the new value.
NOTE: The page border margins are adjustable between 0 and 31 points only. This is a distance of about 0.5-inches.
Method 2: Change the Measure from Option to Text
To move the bottom border farther up on the page, follow these steps:
- On the File menu, click Page Setup.
- Click the Margins tab.
- Increase the bottom margin to at least 0.67-inches and click OK.
NOTE: Changing the margin settings may affect the formatting of the
document.
- On the Format menu, click Borders And Shading.
- Click the Page Border tab, and then click Options.
- In the Measure From list, click Text, and then click OK twice.
Method 3: Change the Paper Size
To change the paper size from letter to a custom size, follow these steps:
- On the File menu, click Page Setup.
- Click the Paper Size tab.
- In the Height box, change the setting to 10 inches. This will also
change the Paper Size setting to Custom Size.
NOTE: Changing the paper size settings may affect the formatting of
the document.
Method 4: Change "Measure From" to Text
To change the "Measure From" setting, follow these steps:
- Click Borders And Shading on the Format menu.
- Select the Page Borders tab, and then click Options.
- Under "Measure From," click Text.
- If necessary, change the margins to at least 10 pts.
- Click OK twice.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
Modification Type: | Major | Last Reviewed: | 9/7/2001 |
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Keywords: | kbbug kberrmsg kbprint KB189889 |
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