Programs Quit Unexpectedly When You Browse Mobile Devices Folder (189728)
The information in this article applies to:
- Microsoft Windows CE 2.0 for the Handheld PC
- Microsoft Windows CE 2.1 for the Handheld PC
- Microsoft Windows CE 2.11 for the Handheld PC
- Microsoft Windows CE 2.12 for the Handheld PC
- Microsoft Windows CE 3.0 for the Handheld PC
- Microsoft Windows CE 3.01 for the Handheld PC
- Microsoft Windows CE 3.0 Professional Edition for the Handheld PC
- Microsoft Windows CE Services 2.0
- Microsoft Windows CE Services 2.1
This article was previously published under Q189728 SYMPTOMS
If you synchronize files on a Handheld PC (H/PC) with a desktop computer,
and then open a folder located in the Mobile Devices folder on the desktop
computer, you may experience any of the following symptoms:
- All running programs quit unexpectedly.
- All icons on the taskbar disappear except for the clock and the Start
button.
- You receive an "Invalid Page Fault" error message.
CAUSE
This behavior can occur if the total length of the path to the folder on
the H/PC is greater than 128 characters.
RESOLUTION
To resolve this issue, rename the folders on the H/PC that contain the
folder you opened on the desktop computer, and then synchronize the H/PC
with the desktop computer. To do this, follow these steps:
- Press and hold down the ALT key, tap the folder you want to rename,
and then tap Rename.
- Type a shorter name for the folder, and then press ENTER.
- Repeat steps 1-2 for each folder on the H/PC in which the folder you
opened on the desktop computer is contained until the total length of
the path to the folder on the H/PC contains less than 128 characters.
- Synchronize the H/PC with the desktop computer.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed in the applies to section of this article.
| Modification Type: | Major | Last Reviewed: | 11/26/2003 |
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| Keywords: | kbenv kbprb KB189728 kbAudDeveloper |
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