PPT97: "Not Enough Printer Memory..." Error Trying to Print File (189640)



The information in this article applies to:

  • Microsoft PowerPoint 97 for Windows

This article was previously published under Q189640
For a Microsoft PowerPoint 2002 version of this article, see 291899.
For a Microsoft PowerPoint 2000 version of this article, see 212393.
For a Microsoft PowerPoint 95 version of this article, see 136347.

SYMPTOMS

In PowerPoint 97 for Windows, when you print a presentation, you may receive the following error message:
Not enough printer memory available to print page.
You may encounter this error message when you print from either the stand-alone version of PowerPoint 97 or from Office Binder.

CAUSE

This problem can occur because the memory setting on the Windows 95 printer driver is too low. The default memory setting for some printer drivers is the lowest possible setting; this setting may be insufficient for your print job.

RESOLUTION

To fix this problem, reset the memory setting on the printer driver to reflect the exact amount of memory installed on the printer in question.

To change the printer driver memory setting, follow these steps:
  1. Click Start, point to Settings, and then click Printers.
  2. Right-click the appropriate printer icon and then click Properties on the menu that appears.
  3. Click the Device Options tab.
  4. In the Printer Memory drop-down list, click the correct setting and then click OK.

REFERENCES

For information about how to verify the amount of memory installed on your printer, see your printer manufacturer's user guide. For information about memory in HP LaserJet printers, see the following article in the Microsoft Knowledge Base:

130662 PUB: Determining Memory in HP LaserJet Series Printers

For additional information about troubleshooting printing problems in PowerPoint, click the Index tab in PowerPoint Help, type the following text

troubleshooting printing

and then double-click the selected text to go to the "Troubleshoot Printing" topic.

For additional information about troubleshooting printing problems in Windows, click Help on the Windows Start menu, click the Index tab, type the following text

print troubleshooting

and then double-click the selected text to go to the "Print Troubleshooter" topic.

Modification Type:MajorLast Reviewed:9/7/2001
Keywords:kberrmsg kbprb kbprint KB189640