IntelliPoint Software Disables DeltaTalker and Liberator Clicks (189605)


The information in this article applies to:

  • Microsoft IntelliPoint software 2.2
  • Microsoft IntelliPoint software 2.0
  • Microsoft IntelliPoint software 2.1
This article was previously published under Q189605

SYMPTOMS

When you install the Microsoft IntelliPoint software, your DeltaTalker or Liberator SerialKey device may no longer function properly.

CAUSE

This behavior can occur because the IntelliPoint software is incompatible with SerialKey devices.

RESOLUTION

To resolve this issue, remove the IntelliPoint software. To do so, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. On the Install/Uninstall tab, click Microsoft IntelliPoint, and then click Add/Remove.
  4. Follow the instructions on the screen to remove the IntelliPoint software.
If the issue continues to occur, reinstall Microsoft Windows. To preserve your current Windows settings, make sure you reinstall Windows in the same folder in which it is currently installed.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.

MORE INFORMATION

You can enable SerialKey devices on the General tab of the Accessibility Options tool in Control Panel.

DeltaTalker and Liberator are manufactured by the Prentke Romich Company.

For more information about these products, please visit the following Web site:

http://www.prentrom.com/index.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:9/24/2003
Keywords:kb3rdparty kbEnableMove kbenv kbHardware kbprb KB189605
©2003 Microsoft Corporation. All rights reserved.