No SCSI CD-ROM Drive After Windows 98 Setup Restarts Computer (189464)
The information in this article applies to:
This article was previously published under Q189464 If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware: SYMPTOMS
When Windows 98 Setup restarts your computer for the first time, Setup may
be unable to gain access to your Small Computer System Interface (SCSI)
CD-ROM drive, and you may receive error messages stating that files cannot
be found. The file names vary depending on your computer's hardware.
Once Setup is completed and you attempt to start Windows 98, your computer
may stop responding (hang), and only a blinking cursor may be displayed on
a black screen.
CAUSE
This behavior can occur if the Hide120.com file is being loaded from the
Autoexec.bat file.
RESOLUTION
To resolve this behavior, follow these steps:
- Restart your computer, press and hold down the CTRL key until you see
the Windows 98 Startup menu, and then choose Safe Mode Command Prompt Only.
- At the command prompt, type the following line, and then press ENTER:
edit autoexec.bat - Disable the following line in the Autoexec.bat file:
<drive>:\lsl120\hide120.com
To disable the line, type rem at the
beginning of the line.
- Press ALT+F, press S (to save), press ALT+F, and then press X (to
exit).
- Restart your computer normally.
Some devices, such as your sound card or video adapter, may not work
properly when you start Windows 98. To resolve this behavior, follow these
steps:
- Click Start, point to Settings, click Control Panel, double-click
System, and then click the Device Manager tab.
- Click a device that is not working properly (this is usually indicated
by an exclamation point in a yellow circle next to the device), click
Remove, and then click OK to confirm device removal.
- Repeat step 2 for each device that is not working properly.
- Click Close, and then restart your computer. Windows 98 should detect
the devices and install the appropriate drivers.
Modification Type: | Major | Last Reviewed: | 8/8/2006 |
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Keywords: | kberrmsg kbHardware kbprb kbsetup KB189464 |
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