WD2000: Fax Wizard Sends Cover Sheets Before Form Letters (189436)
The information in this article applies to:
This article was previously published under Q189436 SYMPTOMS
When you fax multiple form letters using the Fax Wizard, all of the cover
sheets are faxed first; then, the form letter is faxed. The side-effect of
this is that if you have a large number of faxes to send, the recipient may
receive other faxes between the time they get your cover sheet and the time
they get the form letter.
WORKAROUND
To work around this problem, use one of the following methods.
Method 1
Merge fewer documents when merging to fax.
Method 2
Create a mail merge main document that includes a cover sheet, and then
merge to fax.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
MORE INFORMATION
Even when faxing a single document using the Fax Wizard, two documents are
created; one is the fax cover sheet, and the other is the document you want
to fax. When the fax is sent, it will be sent as two separate faxes: the
cover sheet and the document.
This problem is most noticeable when merging to electronic fax because more
documents and cover sheets are involved.
| Modification Type: | Major | Last Reviewed: | 12/6/2000 |
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| Keywords: | kbbug KB189436 |
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