XFOR: 4.0 Server Cannot Process Encapsulated Delivery Receipts (189270)
The information in this article applies to:
- Microsoft Exchange Server 4.0
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.5
This article was previously published under Q189270 SYMPTOMS
If a message is sent from a Microsoft Exchange Server 4.0 computer to an
Exchange Server 5.0 or 5.5 computer through the Internet Mail Connector or
Internet Mail Service and a delivery receipt is requested, the delivery
receipt may not be received, even though it is sent by the 5.0 or 5.5
server. When the delivery receipt is sent, the following event appears in
the event log on the 4.0 server:
Event: 4082
Description: The following message is a report from another Microsoft
Exchange Server computer; the report could not be decoded.
Note that this problem only occurs under the following conditions:
- The 4.0 server and the 5.0 or 5.5 server are in different sites.
Therefore, a site is included in the Simple Mail Transfer Protocol
(SMTP) address (<user>@<site>.<domain>.com).
- You are running Build 1461.6 or later of the Internet Mail Connector on
the 5.0 server or Build 2186.0 or later of the Internet Mail Service on
the 5.5 server.
CAUSE
Later builds of the Internet Mail Connector and Internet Mail Service
encapsulate the Request for Comments (RFC) 821 recipient information in the
delivery receipt before it is sent. The Exchange Server 4.0 Internet Mail
Connector cannot process delivery receipts that are formatted in this
manner.
RESOLUTION
A supported fix that corrects this problem is now available from Microsoft,
but has not been fully regression tested and should be applied only to
systems experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information on support costs, please go to the following
address on the World Wide Web:
The English version of this fix should have the following file attributes
or later:
Component: Internet Mail Connector
File Name Version
------------------------
Msexcimc.exe 4.0.997.1
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0.
Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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Keywords: | kbbug kbfix kbQFE KB189270 |
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