Problems with Network Printing While Using Dial-Up Networking (189104)
The information in this article applies to:
- Microsoft Windows 98
- Microsoft Windows 95
This article was previously published under Q189104 If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware: SYMPTOMS
When you try to print a Web page to a network printer while you are using
Dial-Up Networking to connect to another computer, you may be unable to
print successfully. Also, the printer status may be listed as User
Intervention Required - Use Printer Offline.
CAUSE
This behavior can occur for either of the following reasons:
- You can not print to a network printer that is on a different subnet
than the subnet of your Dial-Up Networking connection.
- Your printer is set to Offline mode.
RESOLUTION
To work around this issue, use the following steps:
- Navigate to the appropriate Web site, and then print the Web page or
pages you want to your network printer.
NOTE: Click OK if you receive any printing error messages.
- Quit your Dial-Up Networking connection.
- Click Start, point to Settings, and then click Printers.
- Right-click the network printer, and then click Use Printer Offline to
remove the check mark.
- Press F5 to refresh your printer's status, and then close the Printers folder.
| Modification Type: | Major | Last Reviewed: | 7/13/2006 |
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| Keywords: | kbnetwork kbprb kbprint KB189104 |
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