Stop: 0x0000000A Using Microtest CD-ROM Changer Software (189059)


The information in this article applies to:

  • Microsoft BackOffice Server 4.0
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q189059

SYMPTOMS

If you are using Microtest DiskPort CD-ROM changer software to operate a CD- ROM tower, you may intermittently receive System Stop messages:

0x0000000A ( 0xE11B1FB0, 0x00000002, 0x00000001, 0x80003D4A )
IRQL_NOT_LESS_OR_EQUAL


NOTE: The parameters may vary depending on the hardware configuration.

CAUSE

The CD-ROM driver Mtdpfltr.sys may not be written to function properly on multiprocessor computers.

RESOLUTION

To work around this problem, you can try using the /numproc=1 switch in the boot.ini file and see if the server runs without problems; otherwise, removing the Microtest product is required.

MORE INFORMATION

Microtest is aware of this problem and has newer products available.

The Microtest product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type:MajorLast Reviewed:8/9/2001
Keywords:kbprb KB189059
©2002 Microsoft Corporation. All rights reserved.