WD: Send Command Missing from File Menu (189049)
The information in this article applies to:
- Microsoft Word for Windows 95
- Microsoft Word for Windows 95 7.0a
- Microsoft Word for Windows 6.0
- Microsoft Word for Windows 6.0a
- Microsoft Word for Windows 6.0c
- Microsoft Word for Windows NT 6.0
This article was previously published under Q189049 SUMMARY
In Word for Windows, the Send command does not appear on the File menu.
MORE INFORMATIONWord 7.0
The Microsoft Office version 7.0 programs are designed to work with a 32-
bit MAPI client (such as Microsoft Exchange) or a 16-bit VIM application
(such as Lotus cc:Mail and Lotus Notes Mail) on a computer running Windows
95. The Office version 7.0 and later programs do not work with Microsoft
Mail (16-bit MAPI client) running under Windows 95.
For additional information, please see the following articles in the
Microsoft Knowledge Base:
122658 Office Setup Doesn't Give Option to Use Lotus cc:Mail
135468 OFF: Hang Using Send/Add Routing Slip Command
Make sure you have installed Microsoft Exchange on your system or any mail
system compatible with the Messaging Application Programming Interface
[MAPI], or Lotus cc:Mail or any mail system compatible with Vendor
Independent Messaging [VIM].
If you have installed Microsoft Exchange or a compatible mail system, make
sure the WIN.INI file contains the following lines, or add them:
[MAIL]
MAPI=1
For more information, please see the following article in the
Microsoft Knowledge Base:
141061 PC MAPI: How to Determine if Simple MAPI Is Available
If you have installed Lotus cc:Mail or a compatible mail system, make sure
MAPIVI32.DLL and MAPIVITK.DLL are in the Windows System folder.
Word 6.0
The Send command is available only if you have installed Microsoft Mail
version 3.0 or later and the following entry is included in the Windows
Win.ini file:
[Mail]
MAPI=1
Word does not display the Send command on the File menu when the Win.ini
file does not contain the above entry, even when you make the assignment
using the Options command on the Tools menu. Word appears to accept the
menu assignment, but Send does not appear on the menu you assigned it to.
If you save the global glossary and command changes after you attempt to
assign Send to a menu, Word saves the change to the menu structure but does
not display the Send command unless the MAPI=1 line is present in the
[Mail] section of the Win.ini file.
MAPI
The Send command works correctly only if your mail program is MAPI
compliant, regardless of the presence or absence of the Win.ini file entry
mentioned above.
The MAPI=1 line in the [Mail] section of your Win.ini file also determines
whether the Send Mail As Attachment option appears under on the General tab
of the Options dialog box (on the Tools menu, click Options). If you select
the Send Mail As Attachment option, Word embeds the current document as an
attachment in a mail message. If you cancel the selection of this option,
Word inserts the text of the current document in a mail message.
REFERENCES
"Microsoft Word for Windows User's Guide," version 2.0, pages 719-721, 810
For additional information, please see the following articles in the
Microsoft Knowledge Base:
141386 Using Send Command in 16-Bit Program Starts Microsoft Exchange
142496 Send Command from 32-Bit Program Starts Only MS Exchange
Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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Keywords: | kbinfo kbinterop KB189049 |
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