Display Set to Unsupported Video Mode During SBS Installation (188994)
The information in this article applies to:
- Microsoft BackOffice Small Business Server 4.0a
- Microsoft BackOffice Small Business Server 4.0
This article was previously published under Q188994 SYMPTOMS
When you install Small Business Server (SBS) on a computer that has a video
card that only supports low resolutions, the screen will become unreadable
or unusable. You have to reboot to VGA mode to use the system.
CAUSE
By default, the SBS installation sets the video to 800 x 600 x 16 colors at
60 Hz.
RESOLUTION
Either update the computer to a video card that supports a higher
resolution, or, after restarting, select to start to VGA mode and set the
resolution manually.
STATUS
Microsoft has confirmed this to be a problem in Microsoft BackOffice Small
Business Edition. We are researching this bug and will post new information
here in the Microsoft Knowledge Base as it becomes available.
Modification Type: | Major | Last Reviewed: | 2/24/2004 |
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Keywords: | kbbug kbnofix KB188994 |
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