5250 Print Session May Be Hung in Stuck State, Show Spooling (188991)
The information in this article applies to:
- Microsoft SNA Server 3.0
- Microsoft SNA Server 3.0 SP1
- Microsoft SNA Server 3.0 SP2
- Microsoft SNA Server 3.0 SP3
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 SP1
This article was previously published under Q188991 SYMPTOMS
A 5250 print session may be hung in a stuck state, showing
"spooling" for
its status in SNA Manager.
CAUSE
The Ppd5250.dll file is not handling properly all errors related
to
printing. These errors are related to either a failure to
communicate to
the remote printer, or StartDoc/StartPage errors.
RESOLUTIONSNA Server 3.0To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack
SNA Server 4.0
This problem was corrected in the latest Microsoft SNA Server
version 4.0
U.S.
Service Pack. For information on obtaining this Service Pack,
query on the
following word in the Microsoft Knowledge Base (without the
spaces):
S E R V P A C K STATUSMicrosoft has confirmed that this is a problem in SNA Serverversions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, and 4.0 SP1. This problem was first corrected in SNA Server 3.0 Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 4/25/2005 |
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| Keywords: | kbbug kbfix KB188991 kbAudDeveloper |
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