OL97: Error Message Attempting to Display Address List (188502)
The information in this article applies to:
This article was previously published under Q188502 SYMPTOMS
In Microsoft Outlook 97, when you select the Address Book and view an
address list in Show Names From, you see an address list that no longer
exists. If you attempt to select this list you receive the following error
message:
The address list could not be displayed. The Contacts folder
associated with this address list could not be opened, it may have been
moved of deleted, or you do not have permissions. For information on
how to remove this information of how to remove this folder from the
Outlook Address Book, please see Microsoft Outlook Help.
CAUSE
The invalid address list is based on entries in a Contacts folder that was
removed from the Outlook Folder List.
RESOLUTION
To remove the old address list from the Address Book view, follow these
steps:
- On the Tools menu, click Services.
- On the Services tab, click Outlook Address Book and then click
Properties.
- Click to select the invalid address book from the list under Outlook
Address Books and then click Remove.
- Click Close and then OK. On the File menu, click "Exit and Log Off."
REFERENCES
For more information about the Outlook Address Book, please see the
following article in the Microsoft Knowledge Base:
162203 User Profiles and Information Services.
Modification Type: | Major | Last Reviewed: | 10/26/2000 |
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Keywords: | kbprb KB188502 |
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