Computer Hangs During Hardware Detection or on First Restart (188415)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98
This article was previously published under Q188415

SYMPTOMS

While you are installing Windows 98 or Windows Millennium Edition (Me), your computer may stop responding (hang) during hardware detection or when your computer is restarted for the first time.

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CAUSE

This behavior can occur if a 3Com Fast EtherLink XL PCI network adapter is installed in your computer.

RESOLUTION

To work around this behavior:
  1. Turn off your computer, and then turn it back on to continue Windows Setup.
  2. After Setup finishes, click Start, point to Settings, and then click Control Panel.
  3. Double-click System.
  4. Click the Device Manager tab, and then double-click the Network Adapters branch to expand it.
  5. Click 3Com Fast EtherLink XL PCI Ethernet Adapter, and then click Remove.
  6. Click Yes when you are prompted to restart your computer. Note that Windows should identify and install your network adapter.
Modification Type:MinorLast Reviewed:12/16/2004
Keywords:kbHardware kbprb kbsetup KB188415
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