Err Msg: Setup Caused an Exception 03H in Module Kernel32.dll (187728)


The information in this article applies to:

  • Microsoft Plus! 98
This article was previously published under Q187728

SYMPTOMS

When you install Plus! 98, you may receive the following error message:
Setup caused an exception 03H in module Kernel32.dll.

CAUSE

This problem can occur for any of the following reasons:

  • After the Plus! 98 Setup program checks to determine that there is sufficient hard-disk space for you to install the program, the Windows 98 swap file grows and there is no longer enough hard-disk space available for you to install Plus! 98.
  • You are installing Plus! 98 on a compressed drive that reports just enough or a little more than enough free space required by the Plus! 98 Setup program.
  • You configured the Windows 98 swap file and the swap file size you set is too small for the Plus! 98 Setup program.

RESOLUTION

To resolve this problem, click Cancel, and then follow these steps:

  1. Configure Windows to manage your swap file. To do this, follow these steps:
    1. Right-click My Computer, and then click Properties.
    2. On the Performance tab, click Virtual Memory.
    3. Click "Let Windows manage my virtual memory settings," and then click OK.
    4. Click OK, and then test to see if the problem is resolved. If the problem still occurs, continue to the next step.
  2. Remove software to make enough hard-disk space available for Plus! 98 Setup. To do this, follow these steps:
    1. Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
    2. On the Install/Uninstall tab, click the program you want to remove, and then click Add/Remove.
    3. Follow the instructions on the screen to remove the program.
    4. Repeat steps b-c for each program you want to remove.
    5. Click OK, and then restart the computer. Test to see if the problem is resolved. If the problem still occurs, continue to the next step.
  3. Install Plus! 98 to a hard disk that has the required hard-disk space available. To do this, follow these steps:
    1. Insert the Microsoft Plus! 98 CD-ROM into the CD-ROM drive. If the Microsoft Plus! 98 screen appears, click Install Plus!, and then skip to step C. If the Microsoft Plus! 98 screen does not appear, proceed to the next step.
    2. Double-click My Computer, double-click the CD-ROM drive that contains the Microsoft Plus! 98 CD-ROM, and then double-click the Setup.exe file.
    3. Click Next.
    4. Click I Accept The Agreement, and then click Next.
    5. In the Name box, type your name.
    6. In the Organization box, type the name of your organization (optional).
    7. In the CD Key box, type the CD Key number located on the sticker on the back of the CD-ROM jewel case, and then click Next.
    8. Click the Scan System For Viruses check box to clear it, and then click Next.
    9. Click Change, click the hard disk and the folder in which you want to install Plus! 98, and then click OK.
    10. Click Custom, and then click Next.
    11. Click any check boxes for components you do not want to install or for which you do not have enough hard disk space to clear them, and then click Next.
    12. Click Next, and then click Finish.
    13. When you are prompted to restart the computer, click OK.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Plus! 98, version 1.0.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbenv kberrmsg kbprb kbsetup KB187728
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