NetDDE Error Messages During Logon (187136)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition

This article was previously published under Q187136

SYMPTOMS

When you log on to Windows Terminal Server using the RDP client, you may receive the following error message:
NetDDE Services:

Another user or machine has the same name as this account on the network. Network DDE services will not be available.

CAUSE

This message appears if someone else is logged on with the same user name. The error message means that Network Dynamic Data Exchange (NetDDE) programs, such as Microsoft Chat, cannot function because, if someone wants to chat with you, there is no way to know which user to contact.

RESOLUTION

Log on to each computer with a unique user name.

STATUS

This behavior is by design.

MORE INFORMATION

The NetDDE service on Terminal Server registers with the user name instead of the computer name. This is necessary because all network clients that use the Terminal Server will have the same computer name.

Modification Type:MinorLast Reviewed:7/13/2004
Keywords:kbbug kbnofix KB187136