OLEXP: Addresses Not Available After Outlook Express Is Uninstalled (186933)


The information in this article applies to:

  • Microsoft Outlook Express 4.0 for Windows NT 4.0
  • Microsoft Outlook Express 4.0 for Windows 95
This article was previously published under Q186933
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you uninstall and then reinstall Microsoft Outlook Express, addresses that you previously added in the Windows Address Book (WAB) for Outlook Express may no longer exist.

CAUSE

You originally installed Outlook Express on a computer that was running Microsoft Internet Mail and News.

MORE INFORMATION

When Outlook Express is installed on a computer that is running Internet Mail and News:

  • A new address book file is created.
  • The information in the old address book is imported into the new address book file.
  • The old address book is renamed from <Username>.wab to <path>\<Username>.wab.ie3.
If you uninstall Outlook Express the Outlook Express <Username>.wab is removed and the <path>\<Username>.wab.ie3 address book is renamed to <Username>.wab which contains only the addresses that you had for Internet Mail and News. Addresses that you added to the Outlook Express address book are no longer available.

For additional information about the WAB, please see the following article in the Microsoft Knowledge Base:

169325 OE: Internet Mail and News Files Renamed by Outlook Express

Modification Type:MajorLast Reviewed:10/9/2003
Keywords:kbenv KB186933
©2003 Microsoft Corporation. All rights reserved.