PPT98: Error Message When You Open Presentation: PowerPoint Couldn't Translate This File (186731)
The information in this article applies to:
- Microsoft PowerPoint 98 Macintosh Edition
This article was previously published under Q186731 SYMPTOMS
When you attempt to open a presentation that was created in an earlier version of
PowerPoint, you may receive the following error message:
PowerPoint couldn't translate this file.
CAUSE
This problem may occur when one or more of the following conditions are
true:
WORKAROUND
To work around this problem, use one of the following methods.
Method 1: Download and Install the Update for the PowerPoint 4-8 Translator
PowerPoint 4-8 Translator Update converts graphics-heavy presentations from PowerPoint 4.0 to PowerPoint 98 using less memory. This update reduces memory requirements to open presentations created with PowerPoint 4.0 in PowerPoint 98. PowerPoint 98 may still require additional memory allocated to it when translating files.
To download this update, click the following link:
NOTE: Please review the Readme file for how to install the PowerPoint 4-8 translator. Method 2: Turn on Virtual Memory- On the Apple menu, point to Control Panels, and then click Memory.
- In the Virtual Memory section, click On.
- On the File menu, click Close Window.
- On the Special menu, click Restart.
After the computer restarts, virtual memory will be turned on.
NOTE: If necessary, you can set the amount of virtual memory in the Memory control panel.
Method 3: Change the Minimum Size and Preferred Size of Memory- From the Finder, click the Microsoft PowerPoint icon in the Microsoft
Office 98 folder.
- On the File menu, click Get Info.
- In the Minimum Size and Preferred Size boxes, type the amount of
memory that you want Microsoft PowerPoint to use.
NOTE: Do not set the Minimum Size setting too low. If you do, you will
receive an error message similar to the following
You have set the Minimum size below <x>K, which may cause "Microsoft
PowerPoint" to crash. Are you sure you want to continue?
where <x> is the minimum size.
- On the File menu, click Close Window.
Method 4: Increase Available Memory
Increase the amount of available memory in your computer, by using either of the following options:
- Upgrade your computer by installing more memory.
- Do not run unnecessary programs or extensions. You can disable
extensions by using the Extensions Manager in Control Panel;
however, you must take care when you disable extensions, because
some extensions must be loaded in order for some programs to work
correctly.
Method 5: If the Previous Methods Do Not Work
If you cannot open the presentation using the previous methods, please see the
following Microsoft Knowledge Base article:
153136 PPT: Troubleshooting Damaged PowerPoint Presentations
Modification Type: | Major | Last Reviewed: | 10/3/2002 |
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Keywords: | kbconversion kberrmsg kbinterop kbprb KB186731 |
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