XCLN: Inbox Assistant Replies to Sender Not Alternate Recipient (186691)
The information in this article applies to:
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
- Microsoft Exchange Windows NT client 4.0
- Microsoft Exchange Windows NT client 5.0
- Microsoft Outlook for Macintosh, Exchange Server Edition 8.0
- Microsoft Outlook 97 8.03
- Microsoft Outlook 98
This article was previously published under Q186691 SYMPTOMS
Inbox Assistant (Rules Wizard in Outlook 98) rules can be created to reply
to the sender of a note. However, if the sender of the note is using an
Outlook client and sets an alternate recipient with the "Have replies sent
to" option, the Inbox Assistant rule will not send the reply to the
alternate recipient.
CAUSE
The Inbox Assistant rule looks at the MAPI properties of the incoming note
to determine what address to reply to. The MAPI property used by the rule
for replies is the PR_SENDER property, instead of the
PR_REPLY_RECIPIENT_NAMES property, which would contain the alternate
recipient's address.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | kbbug kbpending KB186691 |
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