ODE97: ODE License Information Missing in ODE About Box (186316)


The information in this article applies to:

  • Microsoft Office 97 Developer Edition
This article was previously published under Q186316
Novice: Requires knowledge of the user interface on single-user computers.

SYMPTOMS

When you open the About Microsoft ODE Tools dialog box, information that includes the Product ID number as well as the name and organization to which the product is licensed has disappeared.

CAUSE

You have installed the Microsoft Office 97 Developer Edition Service Pack 2 (ODESP2).

RESOLUTION

Follow these steps to reset the information that appears under This product is licensed to in the About box:
  1. Insert the Microsoft Office 97 Developer Edition compact disk into your CD-ROM drive.
  2. Click Start, and then click Run.
  3. In the Open box, type

    <CD-ROM Drive>:\odetools\setup /y

    where <CD-ROM Drive> is the drive letter for your CD-ROM drive. For example, if your CD-ROM drive letter is D, type:

    D:\odetools\setup /y

    Click OK.
  4. In the Installation Maintenance dialog box, click Reinstall.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Office 97 Developer Edition Tools.
Modification Type:MajorLast Reviewed:9/27/2003
Keywords:kbbug kbpending KB186316
©2003 Microsoft Corporation. All rights reserved.