OFF98: AutoCorrect Changes URL in Web Toolbar Address Box (186008)


The information in this article applies to:

  • Microsoft Excel 98 Macintosh Edition
  • Microsoft Word 98 Macintosh Edition
  • Microsoft PowerPoint 98 Macintosh Edition
This article was previously published under Q186008

SYMPTOMS

If you type a Uniform Resource Locator (URL) in the Address box of the Web toolbar, some lowercase letters may be changed to uppercase, and some uppercase letters may be changed to lowercase.

CAUSE

The letters in the URL you type in the Address box may change case if you previously entered the same URL in the Address box. The AutoCorrect feature of Microsoft Office determines that you have already entered the text of the URL and adjusts the text to match the case with the text you entered the first time.

NOTE: This is true even if you first enter the URL in one Microsoft Office 98 Macintosh Edition program and then type it again in a different Office program. This behavior occurs because all Office programs share the same preference file that stores these addresses.

WORKAROUND

Normally, you should not have any problems when the text you type in the Address box is automatically corrected. However, some Web servers are case- sensitive, and you cannot access the server if the case does not match.

To work around this problem, use one of the following methods.

Method 1: Remove All Items on the Address Box

If you entered the text of a URL with the incorrect case, clear the entire list of addresses that appear when you click the Address box list. To do this, follow these steps:
  1. Quit any Office programs that are currently running.
  2. Open the <hard drive>:System Folder:Preferences folder.
  3. Move the Microsoft Office Settings(8) file to the Trash.
  4. Restart any Office program.
  5. Click the Address box list.

    The list does not have any items.

Method 2: Alternative Method for Entering URL

If you want to maintain the list of items that is currently displayed in the Address box list, but you want to enter a URL with a case that is different from the URL you have previously entered, follow these steps:
  1. On the Web toolbar point to Go and then click Open.
  2. Type the URL in the Address box.
  3. Click OK.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kbbug kbpending kbweb KB186008
©2003 Microsoft Corporation. All rights reserved.