OL97: ErrMsg: "Unable to load bjadin32.dll" Starting Outlook (185818)


The information in this article applies to:

  • Microsoft Outlook 97
This article was previously published under Q185818

SYMPTOMS

When you try to start Microsoft Outlook 97, you may receive the following error message:
The add in bjadin32.dll could not be installed or loaded. Unable to load bjadin32.dll.

CAUSE

There are two potential causes for this error:
  • You removed Pocket 4-11 from your computer, using the Add/Remove Programs tool in Control Panel, and chose to remove all unused shared dll files.
  • You deleted the file Bjadin32.dll from your \Windows\System folder.

RESOLUTION

To resolve this problem, follow these steps:
  1. Start Outlook.
  2. On the Tools menu, click Options to open the Options dialog box.
  3. In the Options dialog box, click the General tab.
  4. Click Add-in Manager to open the Add-in dialog box.
  5. In the Add-in list, select the Pocket 4-11 Add-in.
  6. Click Remove and then Close.
The Bjadin3232.dll file is a Pocket 4-11 file. The Add/Remove Programs tool in Control Panel removes all references to this file in the Windows Registry; however, references remain in the Add-in Manager in Outlook.
Modification Type:MajorLast Reviewed:10/26/2000
Keywords:kbprb KB185818
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