IntelliMouse TrackBall Wheel Does Not Work with Service Pack 3 (185668)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q185668 SYMPTOMS
After you install Windows NT 4.0 Service Pack 3 on your Windows NT-based
computer, your Microsoft IntelliMouse TrackBall's wheel may have no effect
in programs that support the IntelliMouse TrackBall.
CAUSE
The I8042prt.sys driver included with Service Pack 3 does not include a
Plug and Play identifier to recognize the IntelliMouse TrackBall wheel.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
| Modification Type: | Major | Last Reviewed: | 6/29/2004 |
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| Keywords: | kbbug kbfix KB185668 |
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