Encarta 98 Err Msg: Enc98 Caused an Invalid Page Fault in Module... (185615)


The information in this article applies to:

  • Microsoft Encarta 98 Encyclopedia for Windows
This article was previously published under Q185615

SYMPTOMS

When you install Encarta 98 Encyclopedia, you may receive the following error message:
Enc98 caused an invalid page fault in module filename.
where filename is any of the following files:

  • Eeuil11.dll
  • Vtwrap.dll
  • Dec3298.dll
  • Encitl98.dll
  • Am16.dll
  • Amf16.dll
  • Uninst32.ini
  • Uninst32.exe
  • Unenc98.dll

CAUSE

This behavior can occur if the versions of the Mfc40.dll and Msvcrt40.dll files installed in the computer do not match.

RESOLUTION

To resolve this issue, download and install the Windows Libraries Update. To do this:
  1. Visit the following Microsoft Web site:

    http://www.microsoft.com/downloads/search.asp?

  2. In the Search By area, click Keywords.
  3. In the Keywords box, type libraries update.
  4. In the Operating System box, click the appropriate operating system, and then click Find It.
  5. Click the link that is returned, and then follow the instructions on the screen to install the Microsoft Libraries Update.
The Microsoft Libraries Update resolves an issue that can cause some third-party software to behave unexpectedly after the installation of Microsoft Works Suite 99, Microsoft Encarta Encyclopedia 99 (US only), Microsoft Encarta Virtual Globe 99, Microsoft Graphics Studio Greetings 99, or other third-party software. Impacted programs include America Online (AOL) version 4.0 and HyperTerminal.

For additional information about the Microsoft Libraries Update, please see the following article in the Microsoft Knowledge Base:

197298 INFO: Microsoft Libraries Update: What, Where, Why

MORE INFORMATION

The following table lists the files installed by the Microsoft Library Files Update:

Filename Version Description
Msvcrt.dll 6.00.8337 Visual C++ run-time, no dependencies.
Oleaut32.dll 2.30.4265 Part of the OLE-AUT fileset that compliments Microsoft Foundation Classes (MFC) and Visual Basic run-time.
Olepro32.dll 5.00.4265 Part of OLE-AUT fileset that compliments MFC and Visual Basic run-time.
Asycfilt.dll 2.30.4265 Part of OLE-AUT fileset that compliments MFC and Visual Basic run-time.
Stdole2.tlb 2.30.4265 Part of OLE-AUT fileset that compliments MFC and Visual Basic run-time.
Mfc42.dll 6.00.8267 Microsoft Foundation Class (MFC), dependent on Msvcrt.dll, ComCtl32.dll, and OLE-AUT files.
Mfc42u.dll 6.00.8267 MFC Unicode only for the Windows NT Platform.
Regsvr32.exe For registration purposes only. For Mfc42.dll and Oleaut32.dll.
RegTlib.exe For .tlb registration for stdole2.tlb.
Modification Type:MajorLast Reviewed:10/28/2002
Keywords:kbenv kberrmsg kbprb kbsetup kburl KB185615
©2002 Microsoft Corporation. All rights reserved.